DoALL’s Upgraded Service Programs: Protection and Performance You Can Count On

DoALL’s Upgraded Service Programs: Protection and Performance You Can Count On
At DoALL Sawing Products, we’ve always been committed to maximizing the performance and lifespan of your equipment. For years, our Cut Above 10-Year Warranty Program and ServiceALL® Program have provided unparalleled protection and support. Now, we're excited to unveil the latest updates to these service offerings—designed to enhance the value and flexibility for our customers. With improved features, clearer pricing, and more tailored options, these programs continue to set the standard for equipment protection, performance, and peace of mind.
The Cut Above 10-Year Warranty Program
DoALL’s Cut Above 10-Year Warranty Program remains the most comprehensive coverage available in the industry, offering unmatched protection for a full decade. In the event of catastrophic failure, businesses will benefit from full machine replacement, ensuring operations remain uninterrupted.
- Exclusive Industry Offer: Only available at the time of machine purchase; valid across 48 states, this is a one-time opportunity for new machine buyers.
- New Classic Tier: A more accessible entry-level option for businesses with smaller budgets.
- Comprehensive Coverage: Full machine replacement in case of catastrophic failure due to workmanship or material defect.
- Peace of Mind: The only warranty of its kind in the industry offering a full decade of protection.
- Voided Warranty Clause: Requires the exclusive use of DoALL parts, blades, and fluids.
This exclusive offering ensures businesses have peace of mind and can maintain high productivity levels for years to come. It’s a game-changer for those looking for a worry-free, long-term investment in their equipment.
The Enhanced ServiceALL® Program
DoALL is also proud to introduce significant updates to the ServiceALL® Program, elevating it to new heights of excellence. Now, the program includes three distinct membership tiers—Classic, Premium, and Platinum—each designed to meet the diverse needs and budgets of our customers. These flexible options allow you to choose the level of service that best fits your operational requirements.
- Annual Subscription Billing: Simplifies planning and budgeting with an easy-to-manage, once-a-year payment structure.
- Defined Membership Tiers:
- Classic: Standard support and maintenance.
- Premium: Includes 1x/year wear part replacement and fluid changes.
- Platinum: Includes 2x/year replacements, 10% off all parts, blades, and fluids, and emergency response support.
- Preventative Maintenance Visits: Two service visits annually to ensure optimal machine performance.
- Complimentary Wear Parts Replacement: Includes blade guide inserts and band wheel bearings, inspected and replaced at no charge at least once per year.
- Emergency Support: Platinum members receive 72-hour “saw down” response service in approved regions.
Benefits for Customers:
- More Accessible Options: The introduction of the Classic Tier makes the ServiceALL® Program more accessible to businesses of all sizes.
- Customized Service Based on Needs: Choose the level of service that fits your needs with our newly defined tiers.
- Simplified Budgeting: Annual subscription billing streamlines financial management.
- Prioritized Support When Needed Most: Platinum ServiceALL members receive faster, prioritized service during unexpected breakdowns.
- Clear and Transparent Pricing: With these updates, customers have a clear understanding of the cost structure.
“We’ve redefined our ServiceALL® Program to provide the highest level of care and support for our customers,” said Becky Owen, Service Manager at DoALL Sawing Products. “These enhancements reflect our commitment to offering a tailored, comprehensive approach to keeping our customers' equipment performing at its best.”
Maximize Your Equipment’s Potential with Our Service Programs
- Extended Equipment Lifespan: Regular maintenance, replacement parts, and ongoing support from our programs ensure your equipment performs optimally for years.
- Less Downtime: With 72-hour emergency support and preventative maintenance, unexpected breakdowns become much less of a worry.
- Tailored Service: Whether you need basic support or full coverage with expedited service, we offer a program that fits your business needs.
How Can You Get Started?
Get started today by visiting our Service Scheduling page and filling out the form to schedule your service or learn more about the Cut Above 10-Year Warranty Program and the ServiceALL® Program.
At DoALL Sawing Products, we’re committed to ensuring your equipment runs at its peak performance. With our enhanced service offerings, you’ll have the support you need to keep your operations running smoothly and efficiently. Don’t wait—maximize the longevity and reliability of your equipment today.